Privacy Statement

Applicable scope  –

  • Metanoia Communication Inc.  (hereinafter referred to as “Metanoia”) Website Privacy Protection Statement (hereinafter referred to as “this statement”). It was the management methods and rights and interests of collecting and using the materials on The Website registered by Metanoia (, hereinafter referred to as “The Website”), including the circumstances under which the information will be collected, what information will be collected, how the information is used, and the data sharing objects. This statement applies to all information collected through The Website.
  • This statement constitutes part of the terms of use of The Website. Please read this statement carefully before using The Website. When you enter, browse, use or upload or download any information from The Website, you will be deemed to be aware of and agree to accept this statement. If you do not agree with the content of this statement, please do not use The Website.

Personal data collection –

  • When you engage in online activities or other interactive functions on The Website, we may request your name, email, phone number or other necessary data related to you. Additionally, The Website will retain records automatically generated by your server when you browse or search on The Website, including but not limited to your IP address, the period of time you stay on The Website, the browser you are using, and/or your browsing history. Please be aware that external websites reached via links from The Website are not managed by Metanoia, the personal data you actively provide on other websites is not covered by this statement, which will be collected, used and processed in accordance with the relevant laws and the privacy protection policies disclosed on each of the linked websites, for which Metanoia bears no joint responsibility.

Use of personal data –

  • The personal data collected through The Website will be used only within the service range provided by Metanoia or legally conducted under the specification of interactive use, unless otherwise required by applicable law, the personal data will not be used for purposes other than the specific purpose of the collection. Unless we inform you and obtain your prior consent, or required by applicable law, your personal data collected through The Website will neither be shared with others nor be used for others purposes.

Protection of personal data –

  • The Website is equipped firewall, anti-virus system and other security equipment and necessary security measures to ensure that The Website and your personal data are strictly protected. Only those legally authorized by Metanoia can access your personal data, and all relevant personnel must sign a confidentiality contract. Those who violate the confidentiality obligations will be punished by Metanoia and bear relevant legal responsibilities.
  • If it is necessary to entrust other companies to provide services due to business needs, Metanoia will strictly require it to comply with the confidentiality obligation, and take necessary inspection procedures to ensure that it will indeed comply with the relevant provisions of this statement.

The use of Cookie technology –

  • Cookie is a short text data which is transmitted from web server to your browser and stored in the hard disk of your computer. The Website use Cookie as a communication and identification tool with you. Our purposes are to store the activities conducted or text data inputted by you on the web page from time to time, and to record your personal data and preference, so as to provide customized service to understand how you use The Website and to enhance the quality of the web services and to improve the security of The Website system. Most personal computers or mobile device browsers have an automatic acceptance site for Cookie, if you do not accept your Cookie used by Metanoia and want to close it, you may change the cookie settings through the browser you are using. If you choose not to accept or block the cookies on The Website, it may result in the complete inability or only part of the services could be provided by The Website.

Sharing your personal data –

  • Metanoia would only collect, use and process the personal data within our service scope. If it were necessary for Metanoia to request a third party to provide service as its business required, we will strictly ask the third party to comply the commitment of keeping confidential of personal data. We will never arbitrarily sell, exchange, or lease, provide or disclose your personal data to other groups or individuals. The Website will share your personal data with third parties in accordance with relevant laws, regulations and the following circumstances:
    • With your express consent or approval.
    • We are so required by a government authority for public welfare purpose or as required by laws, we will coordinately provide certain personal data upon formal and lawful application procedure.
    • In order to provide other services, we may need to share your personal data with third parties, in which case, you will be fully informed of the sharing, you are free to choose whether to accept the service.
    • Other circumstances as stipulated by other laws and regulations

Your rights –

  • Unless otherwise required by applicable law, you are entitled to the following rights with regard to your personal data we collect, process, use and retain:
    • The right to inquiry, review or duplicate your personal data;
    • The right to supplement or rectify your personal data;
    • The right to discontinue processing your personal data;
    • The right to delete your personal data;
    • The right to withdraw consent;
    • The right to restrict processing (applies only to data subjects within the EU);
    • The right to object to automated individual decision-making (applies only to data subjects within the EU);
    • The right of data portability (applies only to data subjects within the EU).
  • Metanoia will determine whether or not to accept your application in accordance with “Personal Information Protection Act of the R.O.C” and related laws and regulations. If the personal data you provide is incorrect or incomplete, resulting in failure to confirm your true identity, we will not be able to cooperate with your request for privacy.
  • The personal data collected by The Website will retain as needed to fulfill the purposes for which it was collected. We will retain and use your personal data as necessary to enforce the rights and obligations of the contract involved, comply with relevant legal obligations and regulatory period requirements, and resolve disputes. After the aforementioned factors fulfilled, we will destroy or delete your personal data or make it anonymous such that it cannot be identified or traced back to you.

Self-protection measures –

  • Please keep all relevant documents and personal data properly, and ensure such data will not be provided to a third party. After using any of the services provided on The Website, please remember to log out of your account; if you are using a shared or public computer, be sure to close the browser tab to guarantee the privacy of your personal data.

Privacy protection for minors –

  • We do not knowingly collect personal data from minors without appropriate parental or guardian consent. If you had any concerns that we may have collected personal data from someone under the applicable age of consent without proper consent, please let us know via contact information described below and we will take appropriate measures to investigate and address the issue promptly.

Amendment of this statement –

  • To meet social and environmental changes, business required, technology development, and revisal of laws, this statement may be amended and announced from time to time. Please visit this Privacy Statement page at any time in order to protect your rights and interests.

Contact Information –

  • In order to protect the personal data of website users and protect the network privacy, the Website privacy protection statement is hereby formulated. If you have any concerns about this statement, or any matters related to your personal data, or wish to exercise your rights in this statement, you may use the “contact us” function on The Website to raise your questions, and we will provide further instructions.